Make Technology Work Better for Your Business
TTCO helps small businesses and hospitality venues review their technology, improve their processes and build practical solutions that support the way they actually operate.From understanding your current technology and identifying gaps, to improving workflows, customer engagement, cloud systems, networks and digital platforms, we help you work out what needs to change and how to get there.
Smarter Technology for Better Business
Practical technology consulting for hospitality venues and small businesses, from reviewing existing systems and workflows to planning and implementing improvements across operations and customer engagement.
Managed IT, Security & Cloud
Secure, reliable and well-managed technology designed around your business.
TTCO helps businesses review their IT environment, strengthen security and make better use of cloud technology. We can help plan and implement improvements, while trusted specialist partners provide ongoing managed services where required.
Managed IT
TTCO can identify practical improvements across:
Microsoft 365 and cloud services
User accounts, permissions and access
Multi-factor authentication and identity security
Endpoint and device management
Cybersecurity and endpoint protection
Backup and recovery
Password and credential management
Software licensing and subscriptions
Monitoring, maintenance and patch management
Security Built Into the Plan
Cybersecurity doesn't need to mean introducing unnecessary complexity.We help businesses understand their current risks and introduce practical security measures appropriate to their size, systems and operations.
This may include:
Multi-factor authentication
Account and access reviews
Endpoint protection
Device security
Business email security
Backup and recovery planning
Password management
Security monitoring
Microsoft 365 security configuration
Staff security awareness
Cloud & Microsoft 365
Cloud platforms should make it easier for your team to communicate, collaborate and access information securely.TTCO can help review, configure and improve your Microsoft 365 and cloud environment, including:
Microsoft 365 setup and administration
Business email
Teams
SharePoint
OneDrive
User and licence management
Permissions and access
MFA and account security
Cloud migrations
File and collaboration structure
Networks, Wi-Fi & Technology Planning
Reliable technology starts with the right foundation.
TTCO helps businesses and hospitality venues assess, plan and improve the network and technology infrastructure that supports their day to day operations.Whether you're improving an existing location, planning a renovation or preparing a new site, we can help identify what your business needs and develop a practical technology plan.
What We Help With:
Business and venue network assessments
Business and guest Wi-Fi planning
Routers, switches and access point planning
Wi-Fi coverage and capacity reviews
Internet and connectivity requirements
Network segmentation and security planning
Technology equipment and infrastructure planning
New site, renovation and expansion planning
Vendor and installation coordination
Network upgrades and improvement roadmaps
Planning a Technology Upgrade, Renovation or New Site?
Talk to TTCO about your current environment and what you're trying to achieve. We'll help identify the technology requirements and practical next steps.
Digital Presence & Customer Engagement
Bring your digital presence and customer experience together.
TTCO helps hospitality venues and small businesses review how customers discover, interact with and return to their business across websites, Google, social media, online ordering, loyalty and other digital platforms.We look at the complete customer journey, identify gaps and inconsistencies, and develop a practical plan to improve your online presence and customer engagement.
What We Help With:
Website and digital presence planning
Google Business Profile and reputation strategy
Social media and brand consistency
Online ordering and direct customer journeys
Loyalty, promotions and customer engagement
Review and customer feedback strategies
Digital platform and marketing technology coordination
Ongoing digital improvement planning
Workflow & Process Improvement
Simplify the way work gets done.
TTCO helps businesses review repetitive, manual or disconnected processes and identify practical ways to make them easier to manage.We look at how work currently moves through your business, where delays and duplicated effort occur, and whether better processes, platforms, integrations or automation could improve the way your team works.
What we help with:
Business process and workflow reviews
Manual and repetitive task reduction
Job and work management processes
Customer onboarding workflows
Internal approvals and handovers
Forms and data collection
Notifications and communication workflows
Platform and system integration
Workflow automation
AI assisted processes
Reporting and visibility improvements
Workflow documentation and optimisation
Is a Manual Process Holding Your Business Back?
Tell us how the process works today and what you're trying to improve. TTCO can help review the workflow and identify practical ways to simplify it.
Business Technology Consultation
Understand what you have. Identify what needs to improve.
TTCO helps businesses review the technology they currently use, understand where systems and processes may be creating unnecessary complexity, and identify practical opportunities for improvement.We start with your business goals and how your team actually works, then look at the technology supporting those activities.
A consultation may cover areas such as:
Current business systems and platforms
Manual or inefficient processes
Cloud and Microsoft 365 environments
Security and managed IT requirements
Networks and Wi-Fi
Customer facing technology and digital presence
Workflow and automation opportunities
Platform integrations
Technology costs and unnecessary duplication
Future growth, renovations or new locations
We help you understand:
What is working well
What is creating problems or unnecessary work
Where there are gaps or risks
What should be improved first
Which solutions are worth considering
From there, TTCO can provide practical recommendations and help develop an improvement roadmap based on your priorities, budget and business requirements.
Not Sure Where to Start?
You don't need to know exactly what technology you need.Tell us how your business currently operates, what isn't working well or what you're trying to achieve, and we'll help identify the next steps.
Hospitality Technology Consulting
Better connected technology for better venue operations and customer experiences.
TTCO helps cafés, restaurants and hospitality venues review how their technology, systems and processes work together.We look across both venue operations and the customer journey, identify gaps or unnecessary complexity, and develop practical recommendations to help technology better support the way your business operates.
We can review areas including:
POS and payment ecosystems
Online and direct ordering
Delivery platform strategy
Loyalty and customer engagement
Websites and digital customer journeys
Google and digital presence
Business and guest Wi Fi
Kitchen technology and printers
Self service and kiosk technology
Back office systems
Workflow and operational processes
Customer data and platform integration
Technology costs and duplication
Security and cloud requirements
Want to Improve How Technology Supports Your Venue?
Whether you're reviewing an existing operation, planning a renovation or trying to improve the customer journey, we can start by understanding where things are today and what you're trying to achieve.
Target Tech Co | ABN 74 995 391 964 | © 2026 Target Tech Co. All rights reserved.
Privacy PolicyVersion 1.0 | Effective 14 July 2026This policy explains how Target Tech Co collects, uses, stores and discloses personal information. We aim to handle personal information responsibly whether or not every requirement of the Privacy Act 1988 applies to the business at a particular time.1. Contact Details
Field Details
Business Target Tech Co trading as TTCO Australia
Privacy contact [email protected]
Website https://www.ttcoau.com/
Postal address Office 4666, Ground Floor, 470 St Kilda Road, Melbourne VIC 3004
ABN 74 995 391 964
Trading name TTCO Australia
Phone 0494 715 744
Melbourne office Office 4666, Ground Floor, 470 St Kilda Road, Melbourne VIC 3004 — Meetings by appointment only
Wyndham meeting location Point Cook and Werribee — Meetings by appointment only2. Information We May Collect
• Names, business names, contact details and service addresses.
• Enquiry, booking, quote, invoice and payment records.
• Information about devices, accounts, systems, networks, workflows and support history.
• Credentials or temporary access information where required and expressly authorised.
• Communications, support notes, consent records and feedback.
• Website usage, form submissions and basic analytics or cookies.
• Images, screenshots, logs or files supplied for support.3. How We Collect Information
We may collect information directly from you, your authorised staff, website forms, email, phone, meetings, remote-support sessions, service partners or public business sources. We only seek information reasonably needed for our functions and services.4. Why We Use Information
• Respond to enquiries and provide quotes, bookings and services.
• Authenticate authority and safely access approved systems.
• Manage projects, support requests, invoices and payments.
• Communicate service updates, reminders and recommendations.
• Improve services, manage risks, prevent misuse and meet legal obligations.
• Send marketing only where permitted, with an option to unsubscribe.5. Disclosure
We may disclose information to approved contractors, cloud, accounting, payment, communication, booking, support and professional service providers where reasonably required. We may also disclose information with consent, to protect safety or legal rights, or where required by law. We do not sell personal information.6. Overseas Processing
Some cloud and technology providers may process or store information outside Australia. The locations and safeguards depend on the provider and service selected. We take reasonable steps when choosing providers, but the Client should also review the privacy terms of third-party platforms it authorises.7. Data Security
We use reasonable administrative and technical safeguards such as access controls, multi-factor authentication, secure password management, device security and limited retention. No system is completely secure. Please do not send passwords or highly sensitive information through ordinary email unless specifically agreed and protected.8. Retention and Deletion
We retain information only as long as reasonably needed for service delivery, legal, tax, insurance, dispute, warranty and business record purposes. Temporary credentials and unnecessary copies should be deleted or returned after use. Some records may remain in secured backups until normal rotation or deletion.9. Access and Correction
You may request access to or correction of personal information by emailing [email protected]. We may need to verify identity and may refuse or limit a request where permitted by law, explaining the reason where required.10. Privacy Complaints
Please send privacy concerns to [email protected]. We will acknowledge and investigate the issue within a reasonable period. Where the Privacy Act applies, you may also have the right to complain to the Office of the Australian Information Commissioner.11. Notifiable Data Breaches
Where the Notifiable Data Breaches scheme applies, we will assess suspected eligible data breaches and notify affected individuals and the regulator where legally required. Clients must promptly tell us about any suspected compromise connected with our services.12. Cookies and Analytics
Our website may use essential cookies and analytics to operate the site and understand general usage. Available cookie controls depend on the website platform and browser settings.13. Changes
We may update this policy as our services, systems or legal obligations change. The current version will be published on our website with an effective date.
Terms of ServiceVersion 1.0 | Effective 14 July 20261. Parties and Application
These Terms of Service apply whenever Target Tech Co, trading as TTCO Australia (we, us or our), provides services to the customer identified in a quote, booking, work order, invoice or written acceptance (you or the Client). The agreement consists of the accepted quote, booking confirmation or work order, the agreed scope, any approved changes, and these Terms of Service.2. Business Details
Field Details
Legal entity / proprietor Target Tech Co
ABN 74 995 391 964
Trading name TTCO Australia
Email [email protected]
Website https://www.ttcoau.com/
Business address Office 4666, Ground Floor, 470 St Kilda Road, Melbourne VIC 3004
Phone 0494 715 744
Melbourne office Office 4666, Ground Floor, 470 St Kilda Road, Melbourne VIC 3004 — Meetings by appointment only
Wyndham meeting location Point Cook and Werribee - Meetings by appointment only3. Services
We provide technology support, setup, consulting, workflow design, software configuration, automation, vendor coordination, graphic creation and related services described in the agreed scope. We are not an internet, telecommunications, payment, cloud, software or hardware manufacturer unless expressly stated.4. Quotes, Scope and Variations
• A quote is valid for the period stated in it, or 14 days if no period is stated.
• Only services and deliverables expressly included in the approved scope are included in the price.
• Additional work, changed requirements, site conditions, missing access, third-party delays or client-requested changes may require a variation.
• We will seek approval before material additional charges are incurred, except where urgent action is reasonably necessary to prevent damage, data loss or a serious service interruption and the Client cannot be reached.5. Client Responsibilities
• Provide accurate information, timely decisions, safe site access and suitable working conditions.
• Maintain lawful licences, subscriptions, warranties and vendor accounts.
• Provide authorised access and confirm that the Client has authority over all systems, accounts, devices and data supplied to us.
• Maintain current backups before work begins, unless backup services are specifically included.
• Review and approve configurations, automated messages, AI-assisted outputs and final deliverables before production use.
• Tell us about known hazards, sensitive data, regulated systems, critical trading periods and other material risks.6. Fees and Payment
Fees, deposits, milestones and payment due dates are set out in the quote or invoice. Unless otherwise stated, small jobs are payable on completion, projects above $500 require a 50% deposit, and hardware, software and third-party costs are payable in advance. Overdue amounts may result in paused services after reasonable notice.7. Cancellations and Rescheduling
Cancellations and rescheduling are governed by our Cancellation and Rescheduling Policy. Any cancellation fee will be a reasonable estimate of loss, committed time and non-recoverable costs, and will not limit rights that cannot lawfully be excluded.8. Consumer Guarantees
Nothing in this agreement excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded under the Australian Consumer Law or other applicable law. Where permitted, our liability may be limited to re-supplying the services or paying the cost of having the services supplied again.9. Third-Party Products and Services
Third-party products and services remain subject to their own terms, availability, security, support and warranties. We may assist with coordination but do not control third-party outages, platform changes, vendor decisions, internet performance or product defects.10. Data, Security and Remote Access
We will take reasonable care when accessing systems and handling information. The Client acknowledges that technology work can involve risks including interruption, incompatibility, failed updates, data loss and security exposure. Remote access requires informed consent. Credentials should be shared through an approved secure method and changed when no longer required.11. AI-Assisted Workflows
Where AI-assisted features are used, outputs may be incomplete or inaccurate. The Client remains responsible for human review, approvals, legal compliance, customer communications and decisions. Sensitive or confidential information must not be submitted to an AI service unless approved and appropriately protected.12. Intellectual Property
Each party retains ownership of material it owned before the engagement. On full payment, the Client receives the rights stated in the quote to use final deliverables created specifically for the Client. We retain ownership of general know-how, reusable templates, methods, scripts and pre-existing materials, while granting any licence reasonably necessary to use the paid deliverables.13. Confidentiality
Each party must protect confidential information received from the other and use it only for the engagement, except where disclosure is authorised, required by law or necessary to approved service providers who are subject to appropriate obligations.14. Limitation and Exclusions
To the maximum extent permitted by law, neither party is liable for indirect or consequential loss, lost profits, lost revenue, lost opportunity or loss caused by events outside reasonable control. Any limitation applies only to the extent lawful and does not apply to fraud, wilful misconduct or liability that cannot be excluded.15. Suspension and Termination
Either party may terminate for a material breach not remedied within a reasonable period after written notice. We may immediately suspend unsafe, unlawful, unauthorised or seriously overdue work. The Client must pay for completed work, committed time and approved non-recoverable costs up to termination.16. Disputes
1. Raise the issue promptly in writing with supporting details.
2. The parties will attempt good-faith resolution through discussion.
3. If unresolved, the parties may use an appropriate mediation or dispute resolution service before court proceedings, except for urgent relief or debt recovery.17. Governing Law
This agreement is governed by the laws of Victoria, Australia. The parties submit to the courts and tribunals having jurisdiction in Victoria, subject to any mandatory consumer rights.18. Contact
Questions or notices may be sent to [email protected] or posted to Office 4666, Ground Floor, 470 St Kilda Road, Melbourne VIC 3004.
Payment TermsVersion 1.0 | Effective 14 July 20261. Default Payment Structure
Field Details
Remote support / small jobs Payable on completion unless otherwise agreed.
Projects over $500 50% deposit before commencement; balance on completion or agreed milestones.
Hardware, software, licences and subscriptions Payable in advance before ordering or activation.
Monthly support plans Payable in advance by recurring invoice or agreed direct payment method.
Standard invoice due date 7 calendar days unless the quote or invoice states otherwise.
GST Applied only if and when the supplying entity is registered for GST; invoices will state the position.2. Accepted Payment Methods
• Bank transfer to the account shown on the invoice.
• Card or online payment where offered; disclosed merchant fees may apply only where lawful.
• Other methods agreed in writing.3. Deposits
A deposit confirms the booking and allows work, procurement and scheduling to begin. Deposits are applied to the final invoice. If the Client cancels, deductions are limited to work performed, time reasonably committed and approved non-recoverable costs.4. Invoices and Queries
Invoice queries should be raised within 5 business days by emailing [email protected]. The undisputed portion remains payable by the due date unless otherwise agreed.5. Overdue Accounts
1. A courtesy reminder may be issued after the due date.
2. If payment remains overdue, we may pause non-critical work or support after reasonable notice.
3. Reasonable debt-recovery costs may be sought only to the extent permitted by the agreement and law.
4. Interest or late fees will apply only if clearly stated in the accepted quote or agreement, are reasonable and lawful.6. Ownership and Access
Where lawful and stated in the quote, final deliverables, transferable licences or administrative handover may be provided after full payment. We will not intentionally lock a Client out of its own systems or withhold critical credentials to pressure payment.7. Refunds and Credits
Refunds or credits will be provided where required by law or agreed following a service review. Change-of-mind refunds are not automatic for completed services or activated third-party products.8. Consumer Law
Nothing in these Payment Terms limits rights or remedies that cannot be excluded under the Australian Consumer Law.
Cancellation and Rescheduling PolicyVersion 1.0 | Effective 14 July 20261. Purpose
This policy explains how cancellations, missed appointments, rescheduling and project termination are handled. Fees must remain reasonable, transparent and consistent with the Australian Consumer Law.2. Standard Appointments
Field Details
More than 2 business days notice No cancellation fee, except approved non-refundable third-party costs.
1–2 business days notice Up to 25% of the booked labour or the reasonable loss incurred, whichever is lower.
Less than 1 business day notice Up to 50% of the booked labour or the reasonable loss incurred, whichever is lower.
No access / no-show Up to the full minimum booking, travel already incurred and non-refundable costs.
Rescheduling Usually no fee for the first change with at least 1 business day notice, subject to availability.3. Projects and Reserved Delivery Time
For project work, the Client must pay for work already completed, approved time reserved that cannot reasonably be reallocated, and non-cancellable hardware, licences, travel or third-party commitments. Any unused portion of a deposit will be refunded after these amounts are deducted.4. Hardware, Software and Third-Party Costs
Special-order hardware, activated licences, subscriptions, domain registrations and vendor charges may be non-refundable once ordered or activated, subject to the supplier’s terms and any rights under law.5. Cancellations by Target Tech Co
We may cancel or reschedule due to illness, unsafe conditions, emergencies, unavailable access, supplier failure or events outside reasonable control. We will provide notice as soon as practical and offer rescheduling or refund amounts paid for undelivered services. This does not limit any non-excludable rights.6. Unsafe or Unauthorised Work
We may stop work where authority is unclear, the environment is unsafe, requested activity appears unlawful, required licences are absent, or there is an unacceptable risk to people, systems or data. Charges may apply for reasonable time and travel already incurred.7. How to Cancel or Reschedule
Email [email protected] with the booking or quote reference, reason and preferred alternative date. A cancellation is effective when acknowledged by us.8. Consumer Rights
This policy does not remove any right to a refund, cancellation or other remedy that cannot lawfully be excluded. A fee will not be charged where we fail to provide the service with due care and skill or otherwise breach a non-excludable consumer guarantee.
Malin Fernando
Principle Technology Consultant
Target Tech Co Australia (TTCOAU)